Getting Change Right How Leaders Transform Organizations from the Inside Out (Audible Audio Edition) Seth Kahan John Morgan Audible Studios Books
Download As PDF : Getting Change Right How Leaders Transform Organizations from the Inside Out (Audible Audio Edition) Seth Kahan John Morgan Audible Studios Books
An innovative communication method for making change happen in any organization, Getting Change Right presents a new view of leadership communication that says change doesn't flow top-down, bottom-up, or sideways, but inside-out. This is how change spreads through a complex system successfully - the other options are force or failure. Based on years of experience with organizations around the world, change expert Kahan presents a new model of communication, one that moves from a transactional view of information exchange to a collaborative construction of shared understanding. When the right people are having the right conversations and interactions, then they act in concert even though the situations they confront independently are impossible to predict or coordinate.
This dynamic practitioner's guide to implementing change
- Presents the innovative co-creation communication model for creating change
- Reveals how communicating with a company's most valuable players is at the heart of organizational change
- Draws on the author's wealth of experience with Fortune 100 companies, leading government agencies, and associations
Getting Change Right offers business insights and field-tested, practical techniques that can be put to work immediately.
Getting Change Right How Leaders Transform Organizations from the Inside Out (Audible Audio Edition) Seth Kahan John Morgan Audible Studios Books
I've studied the topic of change a great deal in this book is a superb outline of all of the key ideas. Lots of specific recommendations and tools – having run numerous change projects I recommend this book highly as one that should be in your library.Product details
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Getting Change Right How Leaders Transform Organizations from the Inside Out (Audible Audio Edition) Seth Kahan John Morgan Audible Studios Books Reviews
Seth's book really challenges assumptions about making things happen, and he challenges them again and again. The book also provides lists of actions and lists of actions and lists of actions. You can't say he didn't give you answers. But what I liked the best were the interviews -- he calls them Expert Input.
"Getting Change Right," is a timely guide for leaders who need to "get it right the first time" if they are to have any hope of sustaining success in today's faster paced markets. Given the accelerating pace of change in these first decades of the 21st century, leaders can no longer rely upon hierarchical authority, top-down directives, or the mechanics of compliance to accomplish needed changes. According to Seth Kahan, the key to successfully managing at today's pace of change is "engagement." Successfully leading change means embracing the notion that workers are volunteers who must be partners in building a shared understanding about the work that needs to be done. Because shared understanding can't be mandated, leaders need to facilitate important conversations rather than present complete solutions when approaching their staffs. These conversations need to welcome diverse - even opposing - points of view for shared understanding to catch fire and achieve extraordinary performance.
This book shows business leaders how they can quickly and effectively transform their slow-moving hierarchical bureaucracies into efficient collaborative communities that continually delight customers and sustain consistent success in fast moving markets. Kahan outlines the seven lessons that collectively hold the key for engaging employees and getting change right. He provides practical techniques that leaders can immediately apply to catapult their performance. These include "Springboard Stories," which are real life examples that leaders can use to illustrate where a desired change has already taken place. "Touchstone Events" are gatherings that allow everyone to connect with what is essential to the work of change in a way that engenders powerful forward momentum. And "Breakthrough Sessions" are meetings that bring geographically dispersed people together to pool their knowledge and create collective intelligence to overcome entrenched obstacles in the brief span of a few short days.
If change is not an option and you have to get it right, you can't go wrong with this book.
One of this book's greatest strengths is Seth Kahan's unique ability to focus on the most important "whats" of change initiatives and then explain with both precision and eloquence how to do what must be done to ensure the success of those initiatives. He draws upon a wealth of real-world experience from which he learned a number of valuable lessons. He cites seven in the Introduction to this book, then devotes a separate chapter to each
1. Communicate so that people get it and spread it.
Comment Kahan correctly begins with this basic rule because all change initiatives require cooperation and collaboration, both of which depend on constant and effective communication between and among those involved.
2. Energize your most valuable players.
Comment You already know who they are, the ones you dread losing to illness, retirement, spouse relocation, or (worst of all) to a competitor. The best way to energize them is to recognize them make them feel appreciated.
3. Understand the territory of change.
Comment Many (most?) of the barriers to change are cultural, the result of what James O'Toole (in Leading Change) aptly characterizes as "the ideology of comfort and the tyranny of custom." Kahan explains how to create a "map" of what is certain to be perilous "territory."
4. Accelerate change through communities that perform.
Comment Kahan calls them "thematic groups." Seth Godin calls them "tribes." However described, their members share a common vision and passion to make that vision a reality by creating "systemic pull."
5. Generate dramatic surges in progress
Comment Kahan recommends special and frequent "face-to-face events" that attract and then energize the most valuable change agents. The objective is to transform believers to evangelists.
6. Break through logjams
Comment Kahan advocates a "SWAT team mentality" expect trouble (i.e. resistance), anticipate and prepare for it, engage it with sufficient force of conviction and determination.
7. WorkLifeSuccess to sustain high performance in the midst of change.
Comment "By this, I mean doing whatever it takes to achieve and sustain overall excellence." Kahan envisions leadership at all levels and in all areas. He suggests that change agents must be "practical visionaries," people "with their eyes on the horizon and their feet on the ground."
Kahan himself is a "practical visionary," sustaining throughout his lively narrative a sharp focus on what works, what doesn't, and why. I especially appreciate his skillful use of a number of reader-friendly devices such as checklists and summaries of key points as well as contributions from prominent business thinkers such as Ken and Mary Gergin ("Social Construction and Leading Change"), Steve Denning ("Operating Without Budget or Authority"), Rick Stone ("The Power of the Story"), Jim Wolfensohn ("Talking to Everyone"), Madelyn Blair ("Storylistening for Reconnaissance"), Etienne Wenger ("Communities of Practice"), Lesley Shneier ("The World Bank's Knowledge Fairs"), Larry Forster ("The Competency for Collaboration"), and John Kotter ("The Greatest Positive Impact"). It seems especially appropriate for Kahan to include such a variety of perspectives, given the inherent ecumenical nature of change agency. I also want to commend him for also providing two appendices, "Sample Strategic Engagement Plan" and JumpStart Storytelling."
Congratulations to Seth Kahan on a brilliant achievement. Bravo!
Very interesting and informative!
Written in fine understandable language making it easy to follow and understand the main idea the author intended.
Wow! What a great reference and inspirational book for leading change. The writing is crisp and inspiring and the content is the perfect fit for the IT organizational change I'm leading. Our challenge is to get a lot of independent-minded and task-focused people to see how they can contribute to making things work better for everyone. The expert cameos are great. The stories of hands-on success are even better, providing a template for approaches that will really make a difference. This book is a must-read for change leaders!
I've studied the topic of change a great deal in this book is a superb outline of all of the key ideas. Lots of specific recommendations and tools – having run numerous change projects I recommend this book highly as one that should be in your library.
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